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How do I place an order online?

Ans) The Legend has plenty of great products to order on our website! You can search by keyword or style number from the Legend homepage, or browse through our product categories listed on the top of the site. Once you have chosen the product(s) you would like to order, add the item(s) to your shopping cart by clicking the “heart” button. At this point, you can either continue shopping or click “Checkout” to proceed with the checkout process. At any time during your shopping experience, you can view your shopping bag by clicking the link in the top right corner.

Once you are ready to check out and have proceeded to the shopping cart, you will need to login with your registered ID. During the checkout process, you will need to enter your shipping, billing (if different than shipping), and payment information. You will also be able to indicate if this order is shipping as a gift. Once you place the order, you will receive an order confirmation number along with an email to confirm your purchase. Please allow 5-7 business days for processing and you will receive a shipment confirmation email once the order ships.

My order is not processing. What do I do?

Ans)  If you receive an error message while placing your order, there could be a problem with the information entered. Please verify the billing address you entered at checkout. The billing name and address you entered must match your credit card statement exactly for an order to be processed. Please refer to your credit card company if the problem persists.

If you continue to face issues placing your order, please contact our Customer Care department at 021 3520 5108 and one of our Customer Care representatives will be glad to assist you. Please be advised that multiple unsuccessful order attempts may result in multiple credit or debit card authorizations.

What is your shipping policy?

Ans)  The Legend ships Monday through Friday excluding holidays. The shipping cut-off time is 3pm. Orders placed after 3pm will be start processing the next business day. All shipping dates are pending credit card verification for in-stock merchandise. Please allow 5-7 business days for your order to process before it is shipped. Deliveries occur Monday - Friday. To learn more about our shipping methods and delivery times, please click here.

What forms of payment do you accept?

Ans)  For orders shipped within the Pakistan, We accept major credit and debit cards along with cash Due to the expensive nature of the products you have two options for cash payment. Either a direct deposit into our bank account which will be communicated to you at the time of your order confirmation, or you will have to pick up the order at the nearest retail store against payment. Our representative will work out the details with you.

Please check with Dinesh if this is at all possible.

Can I track the shipment of my order?
Ans) Once your order is assigned a tracking number, you will receive a confirmation email with the number. If you have not received this email within 5-7 business days of placing your order, please contact our Customer Care department with your order confirmation number to obtain your tracking number. You can also check the status of your order by visiting our Order Status page.
Can I change or cancel my order?

Ans) The Legend is only able to change or cancel any orders when they are not shipped or dispatched as once they have been dispatched you cannot cancel or change the order due to expedient processing time at our warehouse. We recommend verifying all of your information before proceeding with your order
How do I return or exchange an item from my order?

Ans) You can exchange or return your watch provided it is in its original packaging with guarantee card and all booklets, instructions and stickers intact. However, in order to exchange you will have to present the watch at our closest store. Please call our representative at 021 3520 5108 in order to work out the details of your exchange or return.

What is your policy on minimum order?

Ans) There is no minimum order amount

Do you take International Orders?

Ans) Sorry we do not take any international orders.